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Board of Directors

The Tyro Board has deep expertise across financial services, technology, retail and health, is well-connected with leaders in the Australian business community and is actively engaged and passionate about Tyro and Australian businesses.

Fiona Pak-Poy

Independent Non-Executive Chair

Fiona Pak-Poy

Independent non-executive Director since September 2019 and Chair from 1 March 2023.

Other Tyro Responsibilities:
• Chair of the Nominations Committee.
• Member of the Audit Committee.
• Member of the Risk Committee.

Fiona Pak-Poy is an experienced company director with over 30 years of expertise in technology, finance, government, and the not-for-profit sector. As Chair, she brings extensive technology leadership experience to Tyro, supported by previous non-executive director roles at WiseTech Global, MYOB, Isentia, Novotech, PageUp People, StatePlus, SIRCA (the Securities Research Centre of South-East Asia), and service on the ASIC Director Advisory Panel and Innovation Australia Board.

Her career began as a strategy consultant at Boston Consulting Group in the US and Australia, followed by a role as General Partner in a tech-focused venture capital fund. Fiona holds an Honours degree in Engineering from The University of Adelaide and an MBA from Harvard Business School. She mentors for the Minerva Network, is a member of Chief Executive Women, and a Fellow of the Australian Institute of Company Directors. 

Additionally, Fiona serves on the Board of Trustees and Investment Committee of HMC Capital Partners Fund 1 and is a member of the Business Advisory Council for Anacacia Capital. Fiona is based in Sydney.


Group CEO and Managing Director

Jon Davey

Managing Director since September 2023.

Jon is a highly experienced executive and company director with more than 25 years' experience in technology enabled businesses. He has deep experience in corporate, consulting and start-up environments. 

Jon joined Tyro in May 2021 as CEO of Medipass after Tyro acquired the health payments company. He was appointed Group CEO in October 2022 and Managing Director in September 2023.  

His expertise is in the management of digital platforms, payments, banking, and mergers and acquisitions (M&A). Previously, Jon was accountable for Digital, Innovation and Customer Experience at National Australia Bank (NAB). He was responsible for all NAB’s digital channels and products, sales, servicing, and the adoption of digital by NAB’s customers. He led the establishment of NAB’s Innovation and Corporate Venture Capital teams and has led teams across the digital value chain including Technology, Human Centred Design, Digital Marketing, Data Analytics and Digital Partnerships. 

During his career, Jon has worked with leading Australian and International companies. He holds a Master of Business Administration, Master of Science and Bachelor of Education degrees. He is a graduate of the Australian Institute of Company Directors. Jon divides his time between Sydney and Melbourne.


Shefali Roy

Independent Non-Executive Director

Claire Hatton

Independent non-executive Director since 5 January 2022.

Other Tyro Responsibilities:
• Chair of the People Committee.
• Member of the Nominations Committee.
• Member of the Risk Committee.

Claire brings over 30 years of international leadership experience across technology, digital, and travel sectors. She has held senior marketing and commercial roles at British Airways, Qantas, Zuji, Travelport, and Google. As Industry Director at Google Australia and New Zealand, she led major sales teams and has deep expertise in digital transformation, scaling go-to-market teams, and future of work initiatives. With 17 years of governance experience, Claire has served on boards of ASX-listed companies, private enterprises, and international organisations.

Claire is also co-founder of Full Potential Labs, which focuses on AI strategy and human–AI collaboration, having previously delivered leadership consulting to major tech companies. She also co-hosts the global podcast "Don't Stop Us Now – AI Edition," centered on AI innovation.

Claire was named UK "Person of the Year" in 1998 by Prime Minister Tony Blair for her leadership in the Jakarta evacuation crisis. She holds an MBA from IMD Business School, Switzerland, and is based in Sydney.


Aliza Knox 

Independent Non-Executive Director

Aliza Knox

Independent non-executive Director since April 2021.

Other Tyro Responsibilities:
• Member of the People Committee.
• Member of the Nominations Committee.
• Member of the Audit Committee.

Aliza has over 40 years of experience in the financial services and technology sectors, having held senior executive roles internationally at Boston Consulting Group, Charles Schwab, Visa International, Twitter, and Google.

Aliza previously served on the boards of other listed companies, including Scentre Group (Australia and New Zealand), SingPost (Singapore), GfK (Germany), Invocare (Australia), and acted as an advisor to the ANZ Bank Board Technology Committee. She currently sits on the boards of Australian PE-owned firms.

Aliza graduated magna cum laude and Phi Beta Kappa with a Bachelor of Arts in Applied Mathematics-Economics from Brown University and holds an MBA with distinction in Marketing from York University. Aliza divides her time between Singapore and Australia.


Paul Rickard

Independent Non-Executive Director

Paul Rickard

Independent non-executive Director since August 2009.

Other Tyro Responsibilities:
• Chair of the Audit Committee.
• Member of the Risk Committee.
• Member of the Nominations Committee.

Paul has more than 35 years’ experience in banking, financial services, and business management and has developed deep expertise across these sectors. He spent 20 years with the Commonwealth Bank of Australia, where he held the position of Executive General Manager, Payments & Business Technology. Notably, during his tenure at CBA, Paul was the founding Managing Director of CommSec – Australia’s leading online stockbroking platform – which he established and led from 1994 to 2002. His achievements were acknowledged in 2005 when he was named Stockbroker of the Year and inducted into the Industry Hall of Fame.  In 2011, Paul co-founded the Switzer Report, an investment education and advice platform. Paul continues to contribute to the Switzer Report, and is based in Sydney

Paul holds a Bachelor of Science degree in Mathematics and Computer Science from the University of Sydney.


Shefali Roy

Independent Non-Executive Director

Shefali Roy

Independent non-executive Director since 5 January 2022.

Other Tyro Responsibilities:
• Chair of the Risk Committee.
• Member of the People Committee.
• Member of the Nominations Committee.

Shefali is the Founder of SDR.Capital, a London-based family office investing globally in micro VC funds and early-stage software companies, focusing on women and diverse founders in tech, finance and AI. She is also the Founder and CEO of Mitig.Ai, an AI-driven SaaS platform for integrated governance, risk, and compliance management.

Previously, Shefali was COO and Chief Compliance Officer at TrueLayer and an early team member at Stripe where she held the role of Chief Compliance Officer and Money Laundering Reporting Officer (MLRO) Europe overseeing compliance, risk management and regulatory operations.  She also led ethics, compliance and risk management at Apple (EMEIA), was Global Chief Compliance and Ethics Officer at Christie’s, and worked in private wealth compliance at Goldman Sachs for Europe and the Middle East.

Shefali is an Associate Fellow at Oxford Saïd Business School, lecturing on startups, innovation and strategy, organisational behaviour, global business systems, ethics, leadership, and decentralised finance cryptocurrencies. She serves on the Advisory Board of LSE’s Economic History Department and formerly served on the board of the Maker Foundation (DAI stablecoin). She holds degrees in law, economics, finance, and management from RMIT, the LSE, and Oxford, and divides her time between London and Melbourne.


Steven Holmes

Independent Non-Executive Director

Steven Holmes

Independent non-executive Director since 4 June 2025.
Other Tyro Responsibilities:
• Member of the People Committee.
• Member of the Audit Committee.
• Member of the Nominations Committee.

Steven is a highly experienced executive and company director, with over 20 years working in fintech, payments, and technology-enabled services across both Australasia and global markets.
He has deep expertise in payments, payment platforms, mergers and acquisitions (M&A), and international expansion, thanks to senior executive roles such as President and Chief Operating Officer at Xplor Technologies. In this position, he was responsible for leading global payments strategy, operations, and delivery.

Previously, Steven served as Chief Executive Officer of Transaction Services Group (TSG), where he drove significant growth, leading the company’s expansion into Japan, Europe, and the United States. His leadership culminated in the successful sale of TSG to Advent International. Currently, Steven is a Non-Executive Director and Board Chair for several private companies in Australasia, in the fintech and technology sectors continuing to contribute his extensive operational and strategic knowledge to t these areas. Steven is based in New Zealand.