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Board of Directors

The Tyro Board has deep expertise across financial services, technology, retail and health, is well-connected with leaders in the Australian business community and is actively engaged and passionate about Tyro and Australian businesses.

Fiona Pak-Poy

Independent Non-Executive Chair

Fiona Pak-Poy

Independent Non-executive Director since September 2019 and Chair from March 2023.

Other Tyro Responsibilities:
• Chair of the Nominations Committee.
• Member of the Audit Committee.
• Member of the Risk Committee.
• Former Member of the People Committee.

Fiona Pak-Poy is an experienced company director with over 30 years of expertise in technology, finance, government and the not-for-profit sector. As Chair, she brings extensive technology leadership experience to Tyro, supported by previous Non-executive director roles at WiseTech Global, MYOB, Isentia, Novotech, PageUp People, StatePlus, SIRCA (the Securities Research Centre of South-East Asia) and service on the ASIC Director Advisory Panel and Innovation Australia Board.

Her career began as a strategy consultant at Boston Consulting Group in the US and Australia, followed by a role as General Partner in a tech-focused venture capital fund. Fiona holds an Honours degree in Engineering from The University of Adelaide and an MBA from Harvard Business School. She mentors for the Minerva Network, is a member of Chief Executive Women and a Fellow of the Australian Institute of Company Directors.

Additionally, Fiona serves on the Board of Trustees and Investment Committee of HMC Capital Partners Fund 1 and is a member of the Business Advisory Council for Anacacia Capital. Fiona is based in Sydney

Relevant Directorships held in the past three years:

  • Non-executive Director HMC Capital Ltd ASX:HMC (since November 2024)
  • Former Non-executive Director Silicon Quantum Computing Pty Ltd (February 2024 - August 2026)
  • Former Non-executive Director Kain Lawyers Pty Ltd (November 2021 - October 2025)
  • Former Non-executive Director WiseTech Global Limited ASX:WTC (February 2024 - February 2025)

Shefali Roy

Independent Non-Executive Director

Claire Hatton

Independent non-executive Director since 5 January 2022.

Other Tyro Responsibilities:
• Chair of the People Committee.
• Member of the Nominations Committee.
• Member of the Risk Committee.

Claire brings over 30 years of international leadership experience across technology, digital and travel sectors. She has held senior marketing and commercial roles at British Airways, Qantas, Zuji, Travelport and Google. As Industry Director at Google Australia and New Zealand, she led major sales teams and has deep expertise in digital transformation, scaling go-to-market teams and future of work initiatives.

With 18 years of governance experience, Claire has served on boards of ASX-listed companies, private enterprises, and international organisations. Claire is co-founder of Full Potential Labs, a consultancy focused on building AI fluency for senior leadership. She also co-hosts the global podcast Don’t Stop Us Now AI Edition.

Claire was named UK Person of the Year in 1998 by Prime Minister Tony Blair for her leadership in the Jakarta evacuation crisis. She holds an MBA from IMD Business School, Switzerland and is based in Sydney.

Relevant other Directorships held in the past three years:

  • Non-executive Director and Chair of People and Culture Committee, Lifestyle Communities Ltd (ASX:LIC) (since May 2022)
  • Director and co-founder, Full Potential Labs Pty Ltd (since January 2014)
  • Former Non-executive Director, Farleigh Holdings Pty Ltd, formerly Australian Pacific Travel Group (October 2020 - June 2024)

Steven Holmes

Independent Non-Executive Director

Steven Holmes

Independent non-executive Director since 4 June 2025.

Other Tyro Responsibilities:
• Member of the People Committee.
• Member of the Audit Committee.
• Member of the Nominations Committee.

Steven is a highly experienced executive and company director, with over 20 years working in fintech, payments and technology-enabled services across Australasia and global markets. He has deep expertise in payments, payment platforms, mergers and acquisitions and international expansion.

Steven has held senior executive roles including President and Chief Operating Officer at Xplor Technologies, where he was responsible for leading global payments strategy, operations and delivery. Previously, Steven served as Chief Executive Officer of Transaction Services Group, where he drove significant growth and led the company's expansion into Japan, Europe and the United States.

His leadership culminated in the successful sale of TSG to Advent International. Currently Steven is a Non-executive Director and Board Chair for several private companies in Australasia in the fintech and technology sectors. Steven is based in New Zealand.

Relevant other Directorships held in the past three years:

  • Non-executive Director, The Growth Collective Ltd (trading as Kindo and EZLunch) (since June 2026)
  • Non-executive Director, Payleadr Pty Ltd (Trading as aglow) (since May 2023)
  • Non-executive Director, Izon Science Ltd (since July 2023)
  • Non-executive Director, Vending Direct Ltd (since June 2022)
  • Former Non-executive Director, Nano Platforms Pty Ltd (August 2023 - November 2025)

Aliza Knox 

Independent Non-Executive Director

Aliza Knox

Independent non-executive Director since April 2021.

Other Tyro Responsibilities:
• Member of the People Committee.
• Member of the Audit Committee.
• Member of the Nominations Committee.

Aliza has over 40 years of experience in the financial services and technology sectors, having held senior executive roles internationally at Boston Consulting Group, Charles Schwab, Visa International, Google, Twitter and Cloudflare.

Aliza previously served on the boards of other listed companies, including Scentre Group (Australia and New Zealand), SingPost (Singapore), GfK (Germany), InvoCare (Australia) and acted as an advisor to the ANZ Bank Board Technology Committee. She currently sits on the boards of Australian private-equity-owned firms.

Aliza graduated magna cum laude and Phi Beta Kappa with a Bachelor of Arts in Applied Mathematics-Economics from Brown University and holds an MBA with distinction in Marketing from York University. Aliza divides her time between Singapore and Australia.

Relevant other Directorships held in the past three years:

  • Non-executive Director, Health Metrics Pty Ltd (June 2021 to September 2025)
  • Non-executive Director, Probe Contact Solutions Pty Ltd (since February 2023)
  • Former Non-executive Director, Azentio Software Private Limited (November 2021 - December 2024)
  • Former Non-executive Director, Healthway Medical Group Limited, Singapore (November 2020 - December 2023)

Paul Rickard

Independent Non-Executive Director

Paul Rickard

Independent non-executive Director since August 2009.

Other Tyro Responsibilities:
• Chair of the Audit Committee.
• Member of the Risk Committee.
• Member of the Nominations Committee.

Paul has more than 35 years' experience in banking, financial services and business management and has developed deep expertise across these sectors. He spent 20 years with the Commonwealth Bank of Australia, where he held the position of Executive General Manager, Payments & Business Technology. During his tenure at CBA, Paul was the founding Managing Director of CommSec, Australia's leading online stockbroking platform, which he established and led from 1994 to 2002. His achievements were acknowledged in 2005 when he was named Stockbroker of the Year and inducted into the Industry Hall of Fame.

In 2011, Paul co-founded the Switzer Report, an investment education and advice platform. Paul continues to contribute to the Switzer Report and is based in Sydney. He holds a Bachelor of Science degree in Mathematics and Computer Science from the University of Sydney.

Relevant other Directorships held in the past three years:

  • Non-executive Director, PEXA Group Ltd (ASX: PXA) (since July 2021)
  • Non-executive Director, WCM Global Growth Ltd (ASX: WQG) (since April 2017)
  • Non-executive Director, Russh Media Pty Ltd (since January 2020)
  • Director, Switzer Financial Group Ltd (since 2011)

Shefali Roy

Independent Non-Executive Director

Shefali Roy

Independent non-executive Director since 5 January 2022.

Other Tyro Responsibilities:
• Chair of the Risk Committee.
• Member of the People Committee.
• Member of the Nominations Committee.

Shefali is the Founder of SDR.Capital, a London-based family office investing globally in micro VC funds and early-stage software companies, focusing on women and diverse founders in tech, finance and AI. She is also the Founder and CEO of Mitig.Ai, an AI-driven SaaS platform for integrated governance, risk and compliance management.

Previously, Shefali was COO and Chief Compliance Officer at TrueLayer and an early team member at Stripe, where she held the role of Chief Compliance Officer and Money Laundering Reporting Officer Europe, overseeing compliance, risk management and regulatory operations. She also led ethics, compliance and risk management at Apple (EMEIA), was Global Chief Compliance and Ethics Officer at Christie's and worked in private wealth compliance at Goldman Sachs for Europe and the Middle East.

Shefali is an Associate Fellow at Oxford Saïd Business School, serves on the Advisory Board of LSE's Economic History Department and formerly served on the board of the Maker Foundation (DAI stablecoin). She holds degrees in law, economics, finance and management from RMIT, the LSE and Oxford and divides her time between London and Melbourne.

Relevant Directorships held in the past three years:

  • Director, FANZA (The Foundation for Australian and New Zealand Arts in the UK) (Since July 2026)
  • Director, SDR Capital Group Limited (Since June 2022)
  • Director, Mitig.Ai Limited (Since June 2022)
  • Director, Gilmore Road Management Limited and Gilmore Road TE Ltd (Since December 2014)
  • Former Director, SDR Capital Advisers LLP (June 2022 – April 2026)